Shipping Policy

We deliver orders across Cambodia using VET as our trusted delivery partner.

Delivery Areas

We provide delivery services to locations throughout Cambodia, subject to availability of the delivery network.

Processing Time

Orders are usually processed and prepared for shipment within 1–2 business days after the order is placed. Orders may take longer during weekends, public holidays, promotions, or periods of high demand.

Delivery Time

Once your order has been dispatched, delivery typically takes 1–3 business days, depending on your location and accessibility.

Cash on Delivery

We offer Cash on Delivery (COD) for eligible orders. Payment should be made directly to the VET delivery agent when your order is delivered.

Delivery Information

Please provide a complete and accurate delivery address and an active phone number when placing your order. Our delivery partner may contact you to arrange or confirm delivery.

If the delivery agent is unable to reach you, delivery may be delayed or the order may be returned.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to weather, traffic, public holidays, remote locations, or other circumstances beyond our control.

Contact Us

If you have any questions about your delivery or order status, please contact our customer support team with your order number.